What steps should you take when greeting a table upon arrival?

What steps should you take when greeting a table upon arrival?

• A. Smile, ask about dietary restrictions, provide silverware, and take drink orders
• B. Smile, introduce yourself, provide menus, inform them about specials
• C. Ask for the guests’ reservations, provide a complimentary drink, and inform about seating arrangements
• D. Introduce yourself, provide a brief menu overview, offer drinks, and suggest dessert

Answer: (B)

The correct response involves greeting guests with warmth and professionalism, which sets the tone for their dining experience. Smiling creates a welcoming atmosphere, making guests feel at ease. Introducing yourself personalizes the interaction, helping to build rapport with the table. Providing menus is crucial for allowing guests to explore their dining options, while informing them about specials can enhance their meal choices by highlighting featured dishes or promotions. This approach effectively engages the guests from the very beginning, ensuring they feel valued and informed, which can lead to a more enjoyable dining experience. The focus on understanding and catering to their preferences with a friendly demeanor is key to exemplary service.

The correct response involves greeting guests with warmth and professionalism, which sets the tone for their dining experience. Smiling creates a welcoming atmosphere, making guests feel at ease. Introducing yourself personalizes the interaction, helping to build rapport with the table. Providing menus is crucial for allowing guests to explore their dining options, while informing them about specials can enhance their meal choices by highlighting featured dishes or promotions.

This approach effectively engages the guests from the very beginning, ensuring they feel valued and informed, which can lead to a more enjoyable dining experience. The focus on understanding and catering to their preferences with a friendly demeanor is key to exemplary service.